We are a Delta Dental Premier Provider.
Our office manager, Laura, is experienced in all areas of dental insurance and can help you navigate your specific insurance plan. See below for many common questions and answers regarding dental insurance coverage.
We accept cash, check, and most major credit cards, including Visa and MasterCard. Third-party financing is available through CareCredit for qualified applicants.
Myth: If the doctor is not on my plan, I will not receive any benefits.
Fact: It depends on the plan. Even if we do not work directly with a particular plan, we will submit the claim for you. We ask that you pay us at the time of service, and it is possible – though not guaranteed – that you will receive some reimbursement from the insurance company.
Myth: Dental insurance is similar to medical insurance.
Fact: Dental benefits help pay for limited services such as preventive care and some single tooth or single quadrant dentistry within a calendar year, but dental benefits are often so limited that they pay for a small percentage of the fees for multiple tooth dentistry and complex treatment plans.
Myth: I should ask the doctor to limit treatment to those items covered by my dental benefits.
Fact: We have an ethical obligation to diagnose and share our findings with you. We base treatment recommendations on the needs of the patient, not the limitations of benefits. We will respect your right to make decisions regarding your oral health, but we want you to be totally informed.
Myth: Insurance companies are a good source of information regarding dental fees.
Fact: Insurance companies base their “usual and customary” fees on averages. The companies have no incentive to keep these up to date. The fees you pay here reflect the quality of care you can expect to receive.
Myth: If there is a big difference between your fees and the amount the insurance company will pay, then your fees must be too high.
Fact: Insurance maximums have barely increased in the last thirty years. During that time, there have been many scientific advances in dentistry that we incorporate into our practice for your benefit. We provide 21st century dentistry, and we believe you would not like us to turn back the clock and only offer what was available 30 years ago.
Myth: I have 100 percent coverage.
Fact: There is no such thing as full coverage. However, we will do everything possible to help you maximize your benefits. We will also work with you to offer you options for payment.
The best resource for insurance benefit information is our office manager Laura. We encourage you to contact us either through our website or phone so that we can accurately address your specific situation.
© 2020 Mark R. Hanselman, D.D.S.